Terms and Conditions

Effective Date: July 22, 2026

Welcome to Tabeb.pk. These Terms and Conditions (“Terms”) govern your access to and use of the Tabeb.pk website, including our online healthcare consultation services, appointment booking system, eCommerce store, health and wellness products, herbal and Unani products, and all related services.

By accessing or using Tabeb.pk, you agree to comply with these Terms and Conditions. If you do not agree with any part of these Terms, please discontinue using our website and services.

About Tabeb.pk

Tabeb.pk is an online healthcare platform that offers:

  • Online doctor and healthcare consultations
  • Appointment booking with healthcare professionals
  • Sale of healthcare, wellness, herbal, and Unani products
  • Health education and wellness information
  • Customer support related to healthcare services and products

Our mission is to provide convenient, reliable, and accessible healthcare services and quality wellness products across Pakistan.

Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or you are using the website under the supervision of a parent or legal guardian.
  • All information provided by you is accurate and up to date.
  • You have the legal capacity to enter into these Terms.

User Account

You may create an account to place orders, book appointments, and manage your profile.

You are responsible for:

  • Keeping your login credentials secure.
  • Maintaining accurate account information.
  • Not sharing your account with others.
  • Promptly notifying us of any unauthorized use of your account.

Healthcare Consultations

Tabeb.pk allows users to book online or in-person consultations with qualified healthcare practitioners.

Please note:

  • Consultation availability depends on the practitioner’s schedule.
  • Appointment confirmation is subject to successful booking.
  • Online consultations are intended for general healthcare guidance and are not suitable for emergency medical situations.
  • In medical emergencies, immediately contact your nearest hospital or emergency services.

Healthcare professionals may recommend laboratory tests, physical examinations, or specialist referrals where appropriate.

Health & Wellness Products

Tabeb.pk offers healthcare, herbal, Unani, and wellness products for sale.

By purchasing products from our website, you agree that:

  • Product descriptions, images, and prices are provided for informational purposes and may change without prior notice.
  • Actual product packaging may differ slightly from images displayed on the website.
  • Products should only be used according to the instructions provided on the packaging or as advised by a qualified healthcare professional.
  • Individual results may vary depending on health conditions and proper usage.

 

Product Availability

We make every effort to keep our inventory updated.

However:

  • Product availability is subject to stock levels.
  • We reserve the right to discontinue or modify products without notice.
  • If a product becomes unavailable after an order is placed, we will notify you and provide available options, including a refund where applicable.

Pricing

All prices displayed on Tabeb.pk are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to:

  • Update product prices without prior notice.
  • Correct pricing errors.
  • Offer promotional discounts for limited periods.

Orders

After placing an order:

  • You will receive an order confirmation email or SMS.
  • Orders are processed after successful payment (where applicable).
  • We reserve the right to cancel orders involving pricing errors, fraudulent activity, or stock unavailability.

Payments

We accept secure online payments through approved payment gateways and may also offer Cash on Delivery (COD) where available.

By making a payment, you agree that:

  • Payment information must be accurate.
  • Transactions are processed securely through authorized payment providers.
  • Your financial information is not stored on our servers unless expressly stated.

 

Shipping and Delivery

We aim to dispatch orders as quickly as possible.

Delivery times may vary depending on:

  • Delivery location
  • Courier services
  • Public holidays
  • Weather conditions
  • Other circumstances beyond our control

Estimated delivery dates are provided for convenience and are not guaranteed.

Returns and Refunds

Returns and refunds are governed by our Refund and Return Policy.

Customers are encouraged to review that policy before placing an order or booking a consultation.

Product Information Disclaimer

The information provided on Tabeb.pk regarding healthcare, herbal, and wellness products is intended for educational and informational purposes only.

Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved by the relevant regulatory authorities.

Always consult a qualified healthcare professional before using any healthcare product, especially if you:

  • Are pregnant or breastfeeding.
  • Have a chronic medical condition.
  • Are taking prescription medications.
  • Have allergies to herbs or ingredients.

User Responsibilities

You agree not to:

  • Provide false information.
  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Upload viruses or malicious software.
  • Misuse healthcare consultation services.
  • Resell products without authorization where prohibited.

 

Intellectual Property

All content on Tabeb.pk, including:

  • Logos
  • Product descriptions
  • Website design
  • Images
  • Videos
  • Graphics
  • Articles
  • Software
  • Trademarks

is the intellectual property of Tabeb.pk or its licensors and may not be copied, reproduced, or distributed without written permission.

Privacy

Your privacy is important to us.

Our collection, use, storage, and protection of personal information are described in our Privacy Policy.

By using our website, you consent to our data handling practices as described in that policy.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Tabeb.pk is not responsible for the content, policies, products, or services offered by third-party websites.

Limitation of Liability

To the fullest extent permitted by law, Tabeb.pk shall not be liable for:

  • Indirect or consequential damages
  • Product misuse
  • Allergic reactions resulting from failure to follow usage instructions
  • Delays caused by courier companies
  • Website interruptions
  • Technical failures
  • Decisions made independently by healthcare practitioners

Changes to Services

We reserve the right to:

  • Modify products
  • Update consultation services
  • Change pricing
  • Improve website functionality
  • Suspend or discontinue any service without prior notice where necessary

 

Governing Law

These Terms and Conditions shall be governed by the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

Contact Us

If you have any questions regarding these Terms and Conditions, products, consultations, or your orders, please contact us through the information provided on our Contact Us page.